Posted on March 1, 2010 with No Comments
Here you can see what the dealerships do to fix the problem with the recalled vehicles by Toyota.
Jim Lentz president & COO is visiting a dealership.
It’s great that they have find a solution about this major problem. Dealerships are repairing 50,000 vehicles a day!
Tags: callback, dealerships toyota, Jim Lentz, Recall, Toyota Recall
Category: Recall program Toyota, Recall Toyota Gaspedals, Toyota
Posted on February 17, 2010 with No Comments
Toyota even at its hometown has missed some of its charisma. Actually this city has been one of the most Toyota-friendly places on the globe. The inhabitants of this city like the remaining world were totally taken aback by the safety troubles that led to a great deal of Toyota vehicles being recalled. But the most shocking came when the global icon came across as hesitant and ill-equipped.
Akari Mizunaga an employee of a local trading company depending much on Toyota for its business said “Maybe Toyota isn’t any different from ordinary companies.”
Hideki Nagata and independent auto repairer stated that “You can’t really separate the town from the company. And now there is this sense of – are we OK?”
Toyota dipped to its first yearly loss in almost 60 years last financial year, and as the car manufacturer’s tax payments came down the city’s financial gain has also shrivelled.
The city has tried to blanket the deficit by depending on its cash reserves, thrice the amount of obligation it brings out, and shelving long-term projects.
Last week Toyota stated that the company would be profitable again in the present fiscal year through March. It now anticipates a profit of 80 billion yen ($890 million), against a former projection for a 200 billion yen loss. But alas the recent safety issues brought its creditworthiness to a low level. Ueyama a 54 year old citizen remarked that “This is a chance for American companies like GM, who could catch up.”
Tags: Toyota Recall
Category: Toyota
Posted on February 9, 2010 with No Comments
Toyota Announces Voluntary Recall on 2010 Model-Year Prius and 2010 Lexus HS 250h Vehicles to Update ABS Software
Inspection of Power Steering Hose Position on Certain 2010 Camry Also Announced
Recalls Underscore Toyota’s Commitment to Address All Vehicle Quality and Safety Issues Promptly and Effectively
TORRANCE, Calif., February 8, 2010 – Toyota Motor Sales (TMS), U.S.A., Inc, today announced it will conduct a voluntary safety recall on approximately 133,000 2010 Model Year Prius vehicles and 14,500 Lexus Division 2010 HS 250h vehicles to update software in the vehicle’s anti-lock brake system (ABS). No other Toyota, Lexus, or Scion vehicles are involved in this recall.
The ABS, in normal operation, engages and disengages rapidly (many times per second) as the control system senses and reacts to tire slippage. Some 2010 model year Prius and 2010 HS 250h owners have reported experiencing inconsistent brake feel during slow and steady application of brakes on rough or slick road surfaces when the ABS is activated in an effort to maintain tire traction.
Toyota has responded to owner concerns with a running production change for 2010 Prius that was introduced last month, improving the ABS system’s response time, as well as the system’s overall sensitivity to tire slippage. The production change for the HS 250h is planned for later this month.
“We’re committed to doing everything we can – as fast as we can – to restore consumer trust in Toyota, and these recalls are part of this effort,” said Jim Lentz, President and Chief Operating Officer, Toyota Motor Sales. “We regret the inconvenience this recall will cause to Prius and HS 250h owners, and will do our best with the support of our dealers to make sure that it is conducted in the most trouble-free manner possible.”
Mr. Lentz continued: “As part of the quality improvement program announced by Toyota President Akio Toyoda last week, our company is undertaking a top to bottom review to ensure that our vehicles meet our own high standards of safety and reliability, now and for the future. We are taking steps to implement more stringent quality control across the company, to investigate customer complaints more aggressively and to respond more quickly to any safety issues we identify.”
The recall will allow Toyota dealers to perform the software update on 2010 Prius vehicles sold prior to this running production change. Only Prius vehicles produced since May 2009 and all HS 250h vehicles are subject to this recall. First- and second-generation Prius vehicles use a different ABS system and are not involved in this campaign.
The ABS system on the Lexus HS 250h is similar in design to the Prius. The software adjustment planned for HS 250h production and dealer modification is being finalized and will be announced very soon.
Toyota will begin mailing letters to Prius owners included in this recall next week and HS 250h owners within the next few weeks, to let them know when to bring their vehicles into a dealership. Owners will only receive a letter if their vehicle is involved in the recall.
Separately, Toyota will conduct a voluntary safety recall on approximately 7,300 early production – 2010 model year Camry vehicles equipped with the 4 cylinder engine to inspect for a power steering hose that may be in contact with a front brake tube. This contact could lead to a hole in the brake tube and cause a brake fluid leak, increased brake pedal stroke and greater vehicle stopping distance.
Owners of the involved 2010 Camry vehicles will be notified by mail starting in the middle of February.
Detailed information about these recalls is available to customers at www.toyota.com/recall and at the Toyota Customer Experience Center at 1-800-331-4331.
MEDIA CONTACTS:
Toyota Motor Sales, Corporate Communications
(310) 468-5297
(310) 468-7359
Source: Toyota Pressroom